Shipping Procedures and Policies
At Exporties.com we strive to ensure your orders will arrive on time in a prompt and affordable manner. There will never be a surprise shipping charge in your total, it will only include merchandise, shipping and taxes.
(Some exceptions may occur in shipments to more remote areas, please see the "Please Note" section below.)
When shipping, we offer the following services to all our customers:
- Canada Post
- LTL (Skids)
- And much more!
FREE Shipping Offer on $35 order (Some Restriction May Apply)
To qualify for FREE shipping, the items found on an individual order must meet a combined total value of $35 or more. Orders must use Standard Shipping during checkout to an address in Canada. Shipments to Yukon, Northwest territories and other destinations could be quoted shipping charges during checkout.
Oversized Shipments: Certain oversized items require additional handling charges due to their extreme size, weight, product/brand restriction or because they are delivered by truck freight. Some of those items may include projectors, Wiring duct, Mr. Duster, Kingston products. Any additional charges will be shown during checkout.
Prior purchases and returns do not qualify.
Orders placed Monday-Friday by 12:30 PM EST. for items "in stock" will ship the same day*.
- Products may ship in multiple boxes, ship from multiple warehouses across the Canada and arrive on different days depending on the ship method. This is done at no extra charge so we can give you a better and more economical service
- Standard Shipping may include one of, or a combination of, UPS Ground, Canada Post, Fedex, Canpar and many more…
Transit Times - Standard & Ground Shipping
|Region - Canada||Time frame|
|North East||2-3 business days ****|
|Mid-Atlantic||2-3 business days ****|
|South East||2-3 business days ****|
|Mid-West||2-3 business days ****|
|South West||3-5 business days ****|
|North West||5-6 business days ****|
- Saturday, Sunday & Major Holidays are not considered regular transit days for Standard & Ground Shipping.**
- Packages shipped through UPS or other are typically delivered to each region in the times listed below. A more specific delivery time will be provided during checkout. Delivery to rural or extended areas and items delivered by Truck Freight may take extra days to deliver.
- Delivery to rural or extended areas may take extra days or two to deliver.
- Special orders & truck freight shipments may take longer depending on the items.
- Most orders will be shipped by Canada Post and UPS. For best delivery results please provide us with a street address for delivery. Small items may be delivered by UPS Surepost or Canada Post Ground or Canpar. Larger items can be ship by Truck Freight.
Standard Shipping Rates
When ordering, refer to the shipping chart below for shipping cost. Please note, some larger or heavier items have additional shipping charges.
|Up to $20.00||$9.99|
|$20.01 - $30.00||$9.99|
|$49.97 and more||Free ( Some restriction may apply )|
|$149.97$ and more||Free|
Express shipping is available on most items and is an additional charge. Shipping costs for Express Shipping are based on the weight and dimension of the item(s). Rates for Express Service can be obtained through checkout.
Express Shipments are only delivered Monday through Friday, NO Saturday Delivery.
- 1 Day shipping is delivered by the end of the next business day (Difference in receiving time is the responsibility of the shipping company not Exporties Inc.).
- 2 Day shipping is delivered by the end of the second business day. (Difference in receiving time is the responsibility of the shipping company not Exporties Inc.).
Shipments to United States
U.S. customers will get their shipping rates on the last page of the checkout process. Shipping rates are based on the weight and dimensions of the products. Duties and Taxes are NOT included in your shipping quote and will be your responsibility upon delivery. Shipments may be delivered by DHL, FedEx or UPS.
* Same day shipping only applies to domestic orders within Canada that have valid payments; In Stock International orders are typically shipped in 3 to 5 business days.
** Saturday Delivery for UPS shipments are not available
*** UPS Ground has begun delivering Ground packages Monday to Saturday but it is not available in all locations yet. Your package could arrive on a Saturday at the discretion of UPS and is not guaranteed.
**** may exceed Time frame
Please call 1-866-447-9979 or email us at (email@example.com) for questions on our shipping policies.
Shipments to remote areas may require an additional shipping charge. If an additional charge is required, you will be contacted before your package ships and before your credit card is charged. Other secure shipping methods to such areas may also be explored to keep your shipping costs down.
We will only process your transaction with full disclosure and your acceptance should additional charges be required.
Q: How long will it take for me to receive my order?
A: We regularly stock the products listed on this site and will ship same day or following business day of the order's receipt. If an item ordered is out of stock, you will be notified immediately and given an estimate of the ship time.
Q: Partner and/or client from outside of United States and Canada?
A: We only ship within Canada & US, other international clients can be discussed with us at firstname.lastname@example.org